Accounts and sign in
Questions about signing in, passwords, invitations and several companies.
Steps
1. How do I get an account?
There is no public registration. An owner or administrator of your company invites you by email, or the operator of BizCortex creates the company and invites its first owner. Follow the link in the invitation email.
2. I forgot my password. What do I do?
BizCortex has no passwords of its own. Click "Sign in" and use the password reset of the secure sign in page. Two factor authentication and single sign on are also handled there.
3. I signed in but see "No access yet". Why?
Your sign in works, but your account does not belong to any company yet. Ask your administrator for an invitation to the email address shown on the page, accept it, then click "Check again".
4. Can I use one account for several companies?
Yes. Every company you belong to is listed in the user menu under "Companies". Your role, your settings and your signature are separate in each company.
5. Who can change my role?
Owners and administrators, in Administration, Settings, tab "Users". Only an owner can make someone an owner.
6. The invitation email did not arrive. What now?
Check your spam folder. Then ask your administrator to open Settings, tab "Invitations", and click "Resend". Resending replaces the old invitation, so use only the newest email.
7. How do I sign out?
Open the user menu at the top right and choose "Log out".
Related
- Signing in and signing out
How the sign in works, what happens with passwords and two factor sign in, and how you sign out.
- Invitations: joining a company and inviting your team
How new people get access, what the invitation statuses mean and how to resend or revoke an invitation.
- Working for several companies
How to switch between companies and what is kept separate per company.