Email health

Check in one place whether inbound mail and reply tracking work.

Open "Email". The page shows the whole chain of checks in the order a broken link usually shows up, and a summary: "Replies arrive" or "Incomplete".

Email health
Screenshot of this screen

Who can use this

  • Platform operators

Fields and options

Configuration

API key, domain and signing keys are set.

DNS

Every DNS record of the mail domain is valid. The page lists each record with type, name, value and whether it is valid.

Routes

Inbound routes for the domain exist at Mailgun.

Webhooks

Delivery failures and complaints are reported.

Latest delivery

An email arrived within the last 7 days.

Signatures

No refused deliveries in 24 hours.

Activity

Last inbound email, last event, unmatched mails in 7 days, signature failures in 24 hours, failed jobs in 7 days and replies in 7 days.

Configuration details

Mailgun domain, reply domain, accepted domains, signing keys, reply tracking, SMTP server, operations address, inbound URL and events URL.

Good to know

  • Mailgun answers are cached for up to five minutes, so a fix can take a few minutes to show.