Using WhatsApp and SMS
Commands, short codes and what works on each channel.
Once a channel is linked, you can answer the Assistant from your phone. Commands and short codes are handled by fixed rules before any AI model reads the message. Decisions never depend on what an AI understood.
The Assistant writes its channel messages in German, so the commands below are accepted in German and English.
Who can use this
- Owner
- Admin
- Sales
- Accountant
Fields and options
- Buttons (WhatsApp)
Approve, Reject or Edit on an approval card. Each button works only for that exact version.
- Yes A7 / Ja A7
Approves the action with short code A7 (WhatsApp only, low risk only).
- No A7 / Nein A7
Rejects the action. Works on WhatsApp and SMS.
- Abbrechen A7
Cancels an approved action during the send delay. Works on WhatsApp and SMS.
- Yes, Ja, OK, Senden, Passt
A bare approval applies only to the action shown on this channel in the last two hours.
- STOP, Abmelden, Pause
Pauses the channel.
- START
Resumes a paused channel.
- Hilfe
Shows help.
- Freigaben
Lists your open approvals with their short codes.
- Briefing
Sends today's briefing to this channel.
- Edit mode (WhatsApp)
After tapping Edit, your next message is taken as the change request for that draft.
- Free text
On WhatsApp, anything else goes to the chat. On SMS, free text is not processed and you are asked to use the app.
Good to know
- High risk actions are never approved on the phone. You get a link to approve in the app.
- During quiet hours or while the channel is paused, approval cards are not pushed to your phone.
Related
- Settings: Channels
Link WhatsApp or SMS for briefings, reminders and approvals on your phone.
- Approval risk rules
Which actions are high risk and where each kind of action can be approved.