Trade fairs
Plan a fair, capture contacts at the stand and have them called after the fair.
Open the Sales app and click "Trade fairs". Calls start only after the fair, in the first calling window. The stand visit is the legal basis for every contact. A business card is not consent to email.
Who can use this
- Owner
- Administrator
- Sales
- Viewer (read only)
Steps
1. Plan a fair
Click "Plan your first trade fair" or the new button. Enter name, city, venue, first and last day, stand, responsible in sales, country (for public holidays), language of the calls and the email consent wording. Tick "Call the contacts automatically after the fair" (needs the campaigns permission). Click "Create trade fair".
2. Open the capture page
On the fair page click "Open capture page" on a phone, or "Copy link" and send it to the stand team.
3. Import badge scans
Click "Import badge scan" and upload the CSV or Excel export of the lead scanner. Map the columns. Map at least phone, mobile or email, and at least company, name or email. A consent column only counts with the wording the scanner showed. Click "Import N rows".
4. Add missing numbers
Contacts without a number show "Enter number". Type it and click "Save".
5. Follow up
Use "Switch follow up on" or "Switch follow up off". Archive or delete the fair when done.
Fields and options
- Fair status
Planned, Live, Following up, Done, Archived.
- Follow up by
By default two business days after the fair.
- Numbers
Contacts, In follow up, No number, Reached, Email allowed, Called.
- Calls
Up to 3 attempts per contact with one business day between them.
Good to know
- Only import people who actually visited your stand. An opted out number or address is not called.
Related
- Capturing business cards at the stand
Photograph a card on a phone, check the fields and save.