Meeting settings

Confirmations, reminders, the brief, rebooking, CRM and the notetaker.

Open Meetings, "Settings" (specialist page). Change the values and save.

Meeting settings
Screenshot of this screen

Who can use this

  • Owner
  • Administrator
  • Sales
  • Compliance (audit only)

Fields and options

Confirmation by email

On by default. Sent shortly after booking; announces the SMS reminder.

Reminder by email

On by default, 24 hours before (1 to 72).

Reminder by SMS

On by default, 60 minutes before (15 to 240). Never before 7:00 in the contact's time zone.

Call after a no show / after a cancellation

Both on by default. Minutes until the call: 15 (5 to 1440). Call attempts: 2 (0 to 5).

Send the brief

On by default, 2 hours before (1 to 48).

Create tasks in the CRM

On by default.

Update the deal stage in the CRM

Off by default.

Notetaker active

Off by default. With: join booked meetings (on), allow adding by link (on), calendar meetings ("No calendar meetings", "Meetings with external participants", "All calendar meetings"), discard when removed from the meeting (on), maximum duration 120 minutes (10 to 240).

Analyse the conversation / Draft a follow up email

Both on by default.

Keep the audio recording and names in the meeting

Recording law settings, off by default. Only Owner, Administrator and Compliance can change them.

Related

  • The notetaker

    A bot that joins video meetings, takes notes and produces a transcript and analysis.

  • The meeting page

    People, reminders, the brief for the rep, rebooking, CRM sync, notetaker and analysis of one meeting.