Public document links

What customers see when they open the link in a document email.

Invoices get a secret public link when they are finalized; quotes and orders get one when they are sent. The link is in the document email. Anyone with the link can open the document without signing in, so treat it like the document itself.

Public document links
Screenshot of this screen

Who can use this

  • Customers (no account needed)

Fields and options

Header

Your company name, the document kind (Invoice, Credit note, Quote, Order confirmation, Delivery note), customer, date, due date or validity, total and for invoices the open amount.

Pay online

Invoices with an open amount show the payment buttons of your active providers.

Your decision

Sent quotes show "Accept quote" (the customer enters their name and clicks "Accept (binding)") and Decline (with an optional reason).

Items and PDF

The lines and a PDF preview with "Download PDF".

Good to know

  • Opening an invoice link sets the invoice to Viewed.
  • Drafts are never shown. An unknown link shows "This document was not found or the link is no longer valid."
  • The links use the Base URL for public links from Sales settings.

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